Frequently Asked Questions
Orders will be processed within 48 hours on business days. Once the order has been shipped, a shipping confirmation email will be sent to your email address. We use FedEx for transportation. Please allow 2-7 business days for the shipment to reach your specified location. Pre-order orders will have the estimated shipping date indicated on the product page. Any delivery dates provided by Talon Ebike are estimated dates.
All electric bikes enjoy free shipping service. Our shipping service is only available for addresses within the continental United States, which includes 48 states.
Electric bikes arrive partially assembled and require a few additional steps to complete the assembly. Please carefully watch the assembly tutorial or refer to the electric bike user manual for installation instructions. Assembly Tutorial.
Only one coupon can be used per order, and we do not support coupon stacking. The final interpretation right belongs to Talon Ebike.