Terms and Conditions

Last Updated: March 2026

OVERVIEW

"This website is operated by Talonebikes CO., Limited (a company registered in Hong Kong). Throughout the website, the terms ""we"", ""us"" and ""our"" refer to Talonebikes CO., Limited.. By accessing or using this website, including all information, tools, and services available, you, the user, agree to accept and comply with all the terms, conditions, policies, and notices outlined in these Terms of Service (""Terms"").

If you visit our site or make a purchase, you engage in our ""Service"" and are bound by these Terms of Service, including any additional terms and conditions or policies referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Before accessing or using our website, carefully read these Terms of Service. If you disagree with any part of the terms and conditions, do not access the website or use any services. Acceptance is expressly limited to these Terms of Service if they are considered an offer.

Any new features or tools added to the current store are also subject to these Terms of Service. The most current version of the Terms of Service can be reviewed on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes on our website. It is your responsibility to check this page periodically for changes. Continued use or access to the website after posting any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., providing an online e-commerce platform enabling us to sell products and services to you."

SECTION 1 - ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are of the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use this site.

You agree not to use our products for any illegal or unauthorized purpose, and you will not violate any laws in your jurisdiction (including copyright laws) while using the Service.

Transmission of worms, viruses, or any code of a destructive nature is strictly prohibited.

A breach of any of these Terms will result in an immediate termination of the Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

The headings used in this agreement are included for convenience and will not limit or affect these Terms.

SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 4 - PRODUCTS OR SERVICES(if applicable)

Certain products or services may be exclusively available online through the website. These items may have limited quantities and are subject to return or exchange according to our Return Policy. As per our warranty policy, we offer a 2-year limited warranty .

We have made every effort to display the colors and images of our products accurately.

However, we cannot guarantee that your computer monitor's display of any color will be precise.

While we reserve the right, we are not obligated to limit the sales of our products or services to any person, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered. Descriptions of products or product pricing are subject to change at any time without notice.

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you via the provided email and/or billing address/phone number at the time of order placement. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. It is your responsibility to promptly update your account and other information, including email address, credit card numbers, and expiration dates, to facilitate your transactions and allow us to contact you as necessary.

For more details, please review our Return Policy.

SECTION 6 - OPTIONAL TOOLS

We may grant you access to third-party tools, the monitoring, control, and input of which we do not exercise.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability arising from or related to your use of optional third-party tools.

Your use of optional tools offered through the site is entirely at your own risk and discretion. It is your responsibility to be familiar with and approve of the terms provided by the relevant third-party provider(s).

In the future, we may introduce new services and/or features through the website (including new tools and resources), which will also be subject to these Terms of Service.

SECTION 7 - THIRD-PARTY LINKS

Certain content, products, and services accessible via our Service may include materials from third parties.

Third-party links on this site may redirect you to websites not affiliated with us. We do not examine or evaluate the content, accuracy, and do not warrant or assume any liability for third-party materials or websites, or for any other materials, products, or services provided by third parties.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Prior to engaging in any transaction, carefully review the third-party's policies and practices, ensuring your understanding. Any concerns or questions regarding third-party products should be directed to the third party.

SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you submit specific entries (e.g., contest entries), or voluntarily provide creative ideas, suggestions, proposals, plans, or other materials, whether online, via email, postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments forwarded to us. We are under no obligation: (1) to maintain comments in confidence; (2) to compensate for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any third party's rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Furthermore, your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, nor include any computer virus or malware. You may not use a false email address, pretend to be someone else, or mislead us or third parties about the origin of any comments. You are solely responsible for the accuracy of your comments, and we assume no liability for comments posted by you or any third party.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be typographical errors, inaccuracies, or omissions in information on our site or in the Service related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after order submission).

We are not obligated to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.

SECTION 11 - PROHIBITED USES

You are prohibited from using the site for any unlawful purpose; to violate any laws of Hong Kong (where our company is headquartered) or the United States (where products are sold); In addition to other prohibitions outlined in the Terms of Service, your use of the site or its content is prohibited:(a) For any unlawful purpose;(b) To solicit others to perform or participate in unlawful acts;(c) To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;(d) To infringe upon or violate our intellectual property rights or the rights of others;(e) To engage in any form of discrimination, harassment, abuse, insult, harm, defamation, slander, or intimidation based on factors such as gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;(f) To submit false or misleading information;(g) To upload or transmit viruses or any other malicious code that could impact the functionality or operation of the Service, related websites, or the Internet;(h)

To collect or track the personal information of others;(i) To engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;(j) For any obscene or immoral purpose; or(k) To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

Violation of any prohibited uses may result in the termination of your use of the Service or any related website.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the service will be accurate or reliable.

You agree that from time to time, we may remove the service for indefinite periods or cancel the service at any time without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk.

The service and all products and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Talonebike, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the services or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Your use of the Service is at your sole risk. The Service and products are provided "as is" except as expressly stated in our Warranty Policy and Return Policy.

SECTION 13 - GOVERNING LAW

When completing your purchase, the billing statement, including 'talonebike.com' and the country code (such as 'HK', 'US', etc.), will be displayed on the payment page and/or your card statement. All purchases will be processed by our respective entity in the corresponding country, as indicated by the country code in the billing statement, and are governed by the local law.

SECTION 14 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 15 - CONTACT INFORMATION